Fenhold TD support
Something wrong, a purchase that didn't arrive, or a question? Email support@whatsyum.com. Say which phone you play on, and for a purchase, when you bought it and the receipt the store emailed you.
Purchases
- A purchase didn't arrive: close and reopen the game while online. A payment that was still going through is delivered by itself.
- New phone, or reinstalled: Settings or the Profile → Restore purchases.
- Refunds are handled by the store you paid: Apple (reportaproblem.apple.com) or Google Play (play.google.com → Account → Purchase history).
- Cancel the Warden's Pass: your App Store or Google Play subscriptions, at least 24 hours before it renews.
Your save
Your save is kept online. To bring it back after a reinstall, or onto another phone (iPhone or Android), use your save code: it's in the Profile (the Profile button on the home screen, or tap your combat level). Write it down or keep it somewhere safe, and never share it: whoever has it can take your save. On the new phone, tap Restore with a save code (on the first screen, or in the Profile).
Signed in with Game Center (iPhone) or Google Play Games (Android), your save also follows that account by itself.
Writing to us? Quote the Player ID from the Profile: it's safe to share, and it's how we find your save.
To delete your online account and cloud save: Profile → Delete my online account, or email us.